Privacy Policy

At Trade Navigator, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using Trade Navigator, you consent to the data practices described in this policy. If you do not agree with any part of this policy, please do not use our services.

1. Information You Provide

• Account Information: Name, email address, phone number (if provided)
• Profile Information: Investment preferences, experience level (if shared)
• Communication: Messages, feedback, or support requests you send us
• Payment Information: Billing details (if applicable for premium features)

2. Information We Collect Automatically

• Usage Data: Pages visited, time spent, features used
• Device Information: Browser type, operating system, IP address
• Location Data: General geographic location based on IP address
• Technical Data: Session IDs, timestamps, error logs

3. Third-Party Data

• Market Data: Stock prices, financial information from data providers
• Analytics: Website usage statistics (anonymized)
• Security: Fraud prevention and security monitoring data

1. Service Provision

• Provide access to trading signals and market analysis
• Customize content based on your preferences
• Process watchlist and portfolio tracking requests
• Send important service updates and notifications

2. Communication

• Respond to your questions and support requests
• Send educational content and market insights (with consent)
• Notify you of important changes to our services
• Provide customer service and technical support

3. Service Improvement

• Analyze usage patterns to improve our platform
• Develop new features and services
• Monitor and ensure service quality and security
• Conduct research and analytics (anonymized data)

4. Legal and Security

• Comply with applicable laws and regulations
• Protect against fraud, abuse, and security threats
• Enforce our terms of service and policies
• Respond to legal requests and court orders

1. Essential Cookies

• Authentication and session management
• Security and fraud prevention
• Website functionality and user preferences
• Load balancing and performance optimization

2. Analytics Cookies

• Website usage statistics and user behavior analysis
• Performance monitoring and error tracking
• Feature usage and engagement metrics
• A/B testing and service optimization

3. Cookie Management

You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality. Most browsers allow you to:

• View and delete cookies
• Block cookies from specific sites
• Block third-party cookies
• Clear cookies when closing the browser

We may share information in these limited cases:

• Service Providers: Trusted partners who help us operate our platform (hosting, analytics, support)
• Legal Requirements: When required by law, court order, or regulatory request
• Business Transfer: In case of merger, acquisition, or sale of business assets
• Safety and Security: To protect our users and prevent fraud or abuse
• With Consent: When you explicitly agree to share information

Data Minimization

We only share the minimum amount of information necessary for the specified purpose and require all third parties to protect your information according to applicable laws.

Security Measures

• Encryption: Data transmitted using SSL/TLS encryption
• Access Controls: Limited access on a need-to-know basis
• Regular Updates: Security patches and system updates
• Monitoring: 24/7 security monitoring and threat detection
• Backup: Secure data backup and recovery procedures

Your Security Responsibilities

• Use strong, unique passwords for your account
• Keep your login credentials confidential
• Log out from shared or public computers
• Report any suspicious activity immediately
• Keep your devices and browsers updated

Important: While we implement strong security measures, no system is 100% secure. Please report any security concerns immediately.

Retention Periods

• Account Data: Retained while your account is active
• Usage Logs: Typically retained for 12 months
• Communication Records: Retained for 3 years for support purposes
• Financial Records: Retained as required by applicable laws
• Legal Hold: Extended retention if required for legal proceedings

Data Deletion

When data is no longer needed, we securely delete or anonymize it. You can request deletion of your personal data, subject to legal and operational requirements.

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limitation of data processing

Exercising Your Rights

To exercise these rights, please contact us using the information provided below. We will respond to your request within 30 days and may require identity verification for security purposes.

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

If you believe we have collected information from a child, please contact us immediately.

Our services are primarily operated from India. If you access our services from other countries, your information may be transferred to and processed in India or other countries where our service providers operate.

We ensure appropriate safeguards are in place to protect your information during international transfers, in compliance with applicable data protection laws.

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of significant changes by:

• Posting the updated policy on our website
• Updating the "Last updated" date
• Sending email notifications for material changes (if applicable)
• Displaying prominent notices on our platform

Your continued use of our services after policy updates constitutes acceptance of the revised policy.